Thursday, April 30, 2020

Protect yourself from scammers in these uncertain times


Here at OneWest Bank, we’re committed to protecting you and your personal information from scammers.

Fraudsters are always striving for new ways to convince you to trust them with your personal and account information, even during emergencies like a pandemic. Some recent examples include:

  • Suggesting you must sign up to receive your stimulus check.

  • Fake COVID-19 websites or other forms of communication that promise treatment or vaccine development if you share your personal information or make donations. 

  • Asking for personal or work-related information for remote-work plans.

We want to help you prevent these and other types of fraud, so here are a few tips:

  • Know your bank: OneWest Bank will never ask for your password over the phone or email.

  • Verify any communications and websites about COVID-19 that request you to take action.

    • You will not receive any communications to confirm personal details or ask you for an advance fee for your stimulus check.

    • Avoid websites and communications that claim to offer treatment for COVID-19 or high-demand medical supplies in return for a fee or your personal information.

  • Know your company’s process to set up remote-working so you can identify whether a call or email is legit when they ask for work-related information.

  • If you think you’ve given your login information to a scammer, change your passwords and user names immediately.

If you suspect a scam, report it to your local authorities and notify your OneWest Bank team at 866-741-9378.

We’re here to help.